Legal
Privacy Policy
Last updated: August 2026
This Privacy Policy describes how Industric (“we”) collects, uses and protects the personal information of users of our platform and visitors to this website.
This English version is provided for convenience. In case of any discrepancy, the Spanish version prevails.
Information we collect
We collect the following information depending on how you interact with us:
| Type of data | When we collect it |
|---|---|
| Name, email, company, phone | When you fill out the “Request a demo” form or contact us |
| Account and platform usage data | When you use Industric as an active customer |
| Browsing data (cookies, IP address, pages visited) | When you visit this website |
How we use your information
- To respond to demo requests and communicate with prospects and customers.
- To provide, maintain and improve the Service.
- To send product-related communications, with prior authorization where the law requires it.
- To comply with legal and security obligations.
Customer data on the platform
The operational data a customer enters into Industric (projects, schedules, orders, quality information, etc.) belongs to the customer. We process it solely to provide the contracted Service, do not use it for advertising and do not share it between different customers.
Who we share information with
We do not sell your personal information. We may share data with:
- Infrastructure and hosting providers that process data on our behalf, under confidentiality agreements.
- Competent authorities, when required by law.
- Third parties in the event of a merger, acquisition or sale of assets, with prior notice to affected users.
Cookies
We use essential cookies for the site to work and analytics cookies to understand how it is used. You can set your browser to reject non-essential cookies, although this may affect some features.
Data security
Each customer operates in an isolated environment, with regular backups and role-based access control. We apply encryption in transit to protect information between your browser and our servers.
Data retention
We keep personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Customers' operational data is kept for the duration of the contractual relationship, and for a reasonable period afterwards for export.
Your rights
Under applicable law, you may have the right to access, correct, delete or request the portability of your personal information, and to object to certain processing. To exercise these rights, write to us at [email protected].
Minors
Our website and Service are intended for companies and professionals, not for minors. We do not knowingly collect information from minors.
Changes to this policy
We may update this Privacy Policy from time to time. We will publish the current version on this page with the date of the last update.
Contact
For questions about this Privacy Policy, write to us at [email protected].